Data security and privacy policy

Last Updated: March 4, 2019


IMPROVEKIT is committed to preserving the privacy of all visitors to this website and of clients using our products and services. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By submitting details to us, you consent to the collection, use and transfer of your information under the terms of this policy. Should you have any specific queries after reading this policy, please feel free to contact us for clarification.

We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

Unless explicitly stated otherwise, we will never pass your information on to any third parties and access to your information is restricted to specific IMPROVEKIT staff who may only access it for specific purposes.

If you post or send offensive, inappropriate or objectionable content anywhere on or to this website or our company or otherwise engage in any disruptive behaviour, we can use whatever information that is available to us to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

Contacting Us

Should you wish to contact us regarding anything within this document you can do so by submitting an enquiry via improvekit@gmail.com

Email

When you send us an email, it will contain your email address and a list of all servers which the email has passed through to get to our email server.
Any replies we send and your subsequent correspondence will still be transferred as normal email.

Online Support Website

When you add a support request (and any subsequent posts to it) to our online support site, your request will be stored against your email address. You will also receive email notifications when adding your support request as well as any replies made to that request.

When we contact you

Should we contact you (usually as a result of you contacting us first), it may be via e-mail or SMS messaging. If you do not want us to contact you, or would prefer to only be contacted in a specific manner, please contact us.

Note: We have a strong preference for email communications and will only resort to using other alternatives should emails not get through to you.

Content Authoring

If you have privileges to add content to this site such as pages, news items or comments, your username will be recorded with any content you add or update and will generally be visible to all users (either on-screen or in other places).

Software Downloads

We may make certain software available for download on this website or link to software on other, third party websites. This software may be created by IMPROVEKIT or by third party vendors. The software may be programmed to access our servers and/or third party servers in order for the software to operate and in order to check for program upgrades or enhancements. From time to time, new files may be added to your computer in order to upgrade the software or add new functionality to it. These changes may occur without notice to you. If at any time you wish to uninstall the software program, you may do so by following the instructions that accompany the software. Use of the software will be governed by a separate license agreement.

Changes to our privacy policy

As statutory and online requirements change so this policy document may change. Any changes to our privacy policy in the future will be posted to this page.